S7 App's Terms & Conditions — Important information for members

S7 app (hereinafter referred to as "we", "the platform", or "s7 app") operates an online gaming platform for users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between you ("user" or "member") and s7 app. By accessing s7 app's website, mobile app, or any of its services, you are deemed to have fully accepted these Terms & Conditions.

If you do not agree to these Terms & Conditions, please refrain from using S7 App. This document may be updated periodically, and your continued use of the platform after any changes constitutes your acceptance of the revised terms.

Key Definitions

• "Account" — your personal profile registered on S7 App.
• "Member" — a user who has legitimately registered on S7 App and is actively using the platform.
• "Bonus" — welcome offers, cashback, free spins, or other promotional benefits provided by S7 App.
• "Wagering Requirements" — A requirement to wager bonus funds a specified number of times before a withdrawal can be made.
• "KYC" — Know Your Customer; the identity verification process.

To register and use s7 app, you must meet the eligibility criteria listed below. If these requirements are not satisfied, you will not be permitted to create or use an account.

Registration Requirements

• You must be 18 years of age or older. Registration by minors is strictly prohibited.
• Each individual may only register one account. Multi-accounting is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• You must have an active mobile number and a mobile banking account registered in your name.
• Registration is not permitted from any region or country restricted by s7 app.

Identity Verification (KYC)

S7 app may request KYC verification at any time. You may be required to submit your National ID (NID), passport, or other valid identity documents. Withdrawals may be placed on hold until KYC verification is complete.

You are solely responsible for the security of your account. Never share your password with anyone. If you suspect unauthorized access to your account, contact s7 app Support immediately.

Making a deposit on S7 App is simple and secure. We support all major mobile banking methods in Bangladesh. The following rules apply to deposits.

Accepted Payment Methods

• BKash — both personal and merchant transfers are accepted.
• Nagad — transfer from personal account.
• Rocket (Dutch-Bangla) — transfers from personal accounts only.

Deposit Terms

• The minimum deposit amount is ৳200 BDT.
• Deposits must be made from a mobile banking account registered in your own name.
• Deposits from third-party accounts are not accepted and any such transactions will be reversed.
• Successful deposits are typically credited to your account within 1–5 minutes.
• Please include the correct reference number and amount when making a deposit.

Withdrawing your winnings on S7 App is straightforward and reliable. Please read the rules below carefully before making a withdrawal.

• The minimum withdrawal amount is ৳500 BDT.
• Withdrawals will only be processed to a mobile banking account registered in your own name.
• Large withdrawals may be put on hold until KYC verification is completed.
• Standard withdrawals are processed within 24 hours. VIP members receive priority processing.
• Withdrawals cannot be made directly from a bonus balance — wagering requirements must be completed first.
• Daily withdrawal limits are set by s7 app and may be adjusted at its discretion.
• In cases of suspicious transactions, s7 app reserves the right to temporarily hold withdrawals pending further review.

S7 App offers a range of exciting bonuses and promotions for its members. Each bonus comes with specific terms and conditions that must be followed.

General Bonus Terms

• Each bonus offer has its own wagering requirement, which typically ranges from 10x to 30x the bonus amount.
• The welcome bonus is available to new members on their first deposit only.
• Each bonus can only be used once — claiming the same offer more than once is not permitted.
• Real money withdrawals are not available while a bonus is active.
• Any unused bonus balance will be automatically forfeited once the bonus expires.
• S7 App reserves the right to modify or cancel any bonus offer at any time.

Free Spin Terms

• Winnings from free spins are generally credited as bonus balance.
• Free spins are valid on selected games only — please refer to the game list specified in the offer.
• Free spins are generally valid for 7 days. Any unused free spins will be forfeited upon expiry.

All games on S7 App are powered by internationally recognized game providers. Every game outcome is determined by Random Number Generator (RNG) technology, ensuring results are completely fair and random.

• S7 App games are provided by licensed suppliers including Pragmatic Play, PG Soft, and Evolution Gaming.
• The RTP (Return to Player) rate for each game is listed in the game's information section.
• If a game result is voided due to a technical error, the wagered amount will be refunded.
• S7 App is not responsible for any game interruption caused by loss of internet connection.
• In Live Casino games, dealer decisions and game outcomes are final and cannot be changed.

Any game-related disputes must be reported to s7 app Support within 48 hours. Claims submitted after this window may not be considered.

S7 App is committed to maintaining a fair and secure gaming environment. The activities listed below are strictly prohibited, and any violation will be met with serious consequences.

• Multi-Account: Operating multiple accounts under one person is strictly prohibited.
• Bonus Abuse: Artificially fulfilling wagering requirements to exploit bonus offers is strictly prohibited.
• Money Laundering: Using S7 App for illegal payments or money transfers is strictly prohibited.
• System Hacking: Attempting to gain unauthorized access to the platform's software or systems is strictly prohibited.
• Coalition: Colluding with other players to gain an unfair advantage is strictly prohibited.
• Third-Party Payments: Using another person's account for deposits or withdrawals is strictly prohibited.

S7 App believes gaming is for entertainment — not addiction. We encourage our members to play responsibly and in good health. To support this, we have put in place a number of protective measures.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits for your account.
• Self-Exclusion: You may temporarily suspend your account for a set period of time.
• Cooling-Off Period: You can take a gaming break anywhere from 24 hours to 30 days.
• Betting Limits: You have the option to set a maximum stake limit per single bet.
• Reality Check: Receive periodic reminders about your gaming time and spending.

If you feel that gaming is having a negative impact on your life, please contact S7 App support immediately. For more information, visit our Responsible Gaming View the page.

Either s7 app or the member may close an account at any time. However, under certain circumstances, s7 app reserves the right to close an account unilaterally.

Grounds for Account Closure by s7 app

• Breach of any provision of these Terms & Conditions.
• Registering with false information or committing fraud during KYC verification.
• Money laundering or any other illegal activity.
• Operating an account on behalf of a minor.
• Extended inactivity (over 12 months).

Account Closure by Member

You may close your account at any time by contacting s7 app Support. You will be given the opportunity to withdraw any remaining valid balance before the account is closed.

S7 App reserves the right to update or amend these Terms & Conditions at any time. Notice of changes will be posted on the website and may also be communicated via your registered email or mobile number.

• Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.
• For significant changes, at least 7 days' notice will be given before they take effect.
• For any questions or complaints about these terms, please email us at support@s7app.net.
• In the event of a dispute, s7 app's decision shall be considered final; however, members may appeal through the support channel.

Contact us: support@s7app.net